Data retention policy
Traction Technologies Inc. will store data only while it is needed for the active life of a client on the platform. Historical data will only be maintained for analytical purposes.
Data archiving and removal policy
Traction Technologies Inc. will archive any data once the customer is no longer active on the platform and then it will be removed within 1 year of them no longer being used. The only exception to this is billing information essential for tax preparation and filings which will be stored for a maximum of 7 years.
Please contact us at contact@chatfox.app to request the removal of your data or a copy of your data.
Data storage policy
Traction Technologies Inc. will store data in an encrypted fashion and maintain privacy of that data from other users of the platform. Data will never be shared outside of your team.
Data center location(s)
United States
Data hosting details
We host our data on Google Cloud using Kubernetes and their hosted PostgreSQL system
Data hosting company
Google Cloud
App/service has sub-processors
no